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Refund policy

Our policy, Unfortunately we can’t offer you a refund or exchange, on beauty products no returns will be given due to health and safety,

Several types of goods are exempt from being returned. Perishable goods such as Cosmetics, Perfume, Makeup food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

All items are described to the best of our ability pictures can not show the true reflection on some items such as nail care, all our pictures are taken in house, please go by the description of our products. 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, no refunds on cosmetics, makeup, fragrance, skincare, unless defective, example spray not working, if the item is damaged in transit, you have to show pictures of the box and products so that we can claim within 2 hours of opening.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@hairandscents.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@hairandscents.com and send your item to: BEAUTY FOR A FIVER, Unit 4 Greinan farm, Tower Hill, Chipperfiled Herts, WD49LU, United Kingdom.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

On Beauty Items We Will Not Except Returns Due to Health and Safety,  we only sell brand new un opened products all in date, 

Some Times a price might be higher than a fiver, we can assure you these are listing mistakes, every thing is truly a fiver, if and only if you are interested in buying the item please mail us so we can adjust the prices